Last Updated: September 11, 2026
CadenseShop respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes what we collect, how we use it, and the choices available to you when you visit cadenseshop.my or place an order.
Information We Collect
We may collect the following categories of information:
- Contact and order information: name, email address, phone number, shipping address, billing address, and order details
- Payment information: payment method details processed by our third-party payment providers. We do not store full payment card numbers on our servers.
- Device and usage information: IP address, browser type, operating system, pages viewed, and interactions with our site
- Communications: messages you send to us by email or through other support channels
How We Use Information
We use collected information to:
- Process, fulfill, and deliver orders
- Provide customer support and respond to inquiries
- Send transactional messages such as order confirmations, shipping updates, and refund notices
- Improve our website, products, and services
- Prevent fraud, comply with legal obligations, and enforce our terms
We do not sell your personal information.
Sharing Information
We may share information with service providers that help us operate our business, including payment processors, shipping carriers, email service providers, and analytics providers. These providers are expected to use information only for the services they perform for us.
We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.
Cookies and Tracking
Our site may use cookies and similar technologies to remember preferences, understand site usage, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to legal and operational requirements. You may also opt out of promotional emails by using the unsubscribe link in those emails.
Children’s Privacy
Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
Security
We use reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Last Updated date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact
For privacy-related questions:
CadenseShop
Email: info@cadenseshop.my
Phone: +1 631-942-5050
Address: 17 Cambridge Drive, Smithtown, NY 11787, United States